高级销售工程师-售后服务
Core
Provide comprehensive advisory service for HVAC systems, analyzing equipment status to recommend preventive maintenance, air quality improvements, and operational management solutions.
Role type
Senior Account Sales Engineer (HVAC After-Sales)
Builds
Preventive maintenance contracts, air quality improvement solutions, and extended value service packages for commercial HVAC clients.
Domain
Building Services / HVAC / Facility Management
Deliverable
product features
Required skills
HVAC system knowledge, consultative selling, customer churn analysis, internal resource coordination, order management, site construction supervision, revenue collection
Preferred skills
Experience with large chillers, new customer acquisition, systematic sales management, risk-taking for innovation
Technologies
HVAC equipment, chiller systems, water systems, terminal air conditioning systems
Responsibilities
Analyze customer equipment status and provide operational reports; coordinate internal resources to ensure timely service dispatch; manage service orders, site supervision, invoicing, and collections; identify customer needs to increase maintenance market share.
Seniority
Senior, hands-on IC