Services Team Manager - BMS
Core
Develop and manage the Service business for recurring (Preventative Service Agreement) and non-recurring (Labour & Material) revenue streams to achieve financial plans and develop profitable business with new and existing customers.
Role type
Services Team Manager
Builds
Service business revenue streams and client relationships
Domain
Building Management Systems (BMS) / Facilities Services
Deliverable
client delivery
Required skills
[BMS knowledge], [Engineering or Technical qualification], [customer relationship management], [contract management], [team leadership], [strategic planning], [commercial acumen], [account management], [sales strategy], [operational excellence]
Preferred skills
[strong local market network], [consultative approach], [solution focused mindset]
Responsibilities
[Lead and cascade service objectives to customers and team members], [Manage PSA and L&M contractual objectives and operational excellence], [Maintain and develop client relationships and gather future opportunities], [Support formulation and execution of Service growth strategies], [Mentor and coordinate service team including sales and technicians], [Implement and maintain account management strategies for specific industries and markets]
Seniority
Manager, hands-on leadership