Associate IT Operations Engineer
Core
Lead execution of Site Infrastructure Operations Support, focusing on installation, modification, repair, and disposal of IT infrastructure components including PCs, servers, and communication systems.
Role type
Associate IT Operations Engineer
Builds
Operational readiness and reliability of networked computing environments
Domain
IT Infrastructure / Hardware & Software Support
Deliverable
infrastructure
Required skills
IT hardware installation and maintenance, software management, data recovery operations, vendor coordination, patch management, project coordination for site implementations, emergency response
Preferred skills
Microsoft Office Suite proficiency, familiarity with call center tools
Technologies
PCs, servers, communication devices, network systems, telephone servers
Responsibilities
Install, modify, and maintain hardware and software; execute data recovery operations; oversee vendor interactions; apply updates and maintenance to servers; manage small-scale infrastructure projects; respond to infrastructure outages
Seniority
Associate, hands-on IC