Lead Account Manager – Insurance Domain
Core
Lead Account Manager for a dedicated Insurance account in London, serving as the primary liaison between the client and delivery teams to ensure service excellence and alignment with business objectives.
Role type
Senior Account Manager (Insurance Domain)
Builds
Client trust, service delivery performance, and account growth within the insurance sector
Domain
Insurance (Property & Casualty, Life, Health) and Regulated Financial Services
Deliverable
client delivery
Required skills
Insurance domain expertise (P&C, Life, Health), Stakeholder management, People leadership, Regulatory compliance knowledge, Data analytics, Problem-solving
Preferred skills
Generative AI/Agentic AI use cases in Insurance, Underwriting workflows, Claims adjudication, Policy administration
Technologies
Guidewire, AWS, Azure, Databricks, Snowflake
Responsibilities
Manage end-to-end onsite client relationship, oversee service delivery performance and SLAs, act as escalation point for client issues, coordinate with offshore teams, prepare performance reports, ensure regulatory compliance, drive account growth and renewals, mentor onsite team members
Seniority
Senior, hands-on IC with people management
