Senior Customer Solutions Manager, Global Financial Services
Core
Senior Customer Solutions Manager driving cloud transformation and GenAI adoption for global insurance companies.
Role type
Senior IC Customer Solutions Manager (Financial Services)
Builds
Cloud migration strategies, GenAI/ML use cases, and operating model changes for insurance clients.
Domain
Financial Services (Insurance) + Cloud Computing & Generative AI
Deliverable
production ML models
Required skills
Cloud transformation strategy, Generative AI & ML enablement, Stakeholder management at C-level, Program management, Cloud governance, Value realization, Thought leadership
Preferred skills
Experience with Amazon Bedrock, RAG architectures, Agentic AI, SDLC transformation
Technologies
AWS, Amazon Bedrock, Large Language Models (LLMs), RAG, Cloud-native architectures
Responsibilities
Define cloud migration/digital transformation strategy, Identify and prioritize GenAI/ML use cases, Drive people and operating model change, Accelerate AWS migration at scale, Establish Cloud Leadership team and governance, Manage outcome-driven adoption plans, Mentor junior CSMs
Seniority
Senior, hands-on IC