Field Director Services, Northern Plains
Core
Overseeing and directing a team of field managers across a multi-district geographical area to achieve profitability and deliver an excellent installation experience for Home Depot customers.
Role type
Senior field operations director (home services)
Builds
Home services installation solutions for residential customers
Domain
Retail / Home Improvement / Construction Services
Required skills
Team leadership, sales strategy execution, financial analysis, operational metrics management, safety compliance, talent development, cross-functional collaboration
Preferred skills
Home services industry experience, retail or construction background, change management, multi-unit management, business acumen
Technologies
Predictive modeling tools, data mining platforms, financial analysis software
Responsibilities
Lead and develop a team of high-performing field associates; achieve profitability targets for assigned geography; analyze sales, financial, and operational metrics; ensure safety standards and regulatory compliance; handle escalated customer issues; drive strategy and change management initiatives.
Seniority
Senior, hands-on IC with management responsibilities