Operations Manager
Core
Manage and audit corporate installation processes, installer compliance, and workforce planning for the home improvement sector.
Role type
Operations Manager (Home Improvement)
Builds
Installation processes, training programs, and operational standards for home upgrades.
Domain
Home improvement / Construction services
Required skills
Installation process management, workforce planning, SOP development, inventory management, safety compliance, travel management, data reporting, CRM tools proficiency, Microsoft/Google Suite, driver's license.
Preferred skills
Experience with i360, SalesForce, warehouse management systems.
Responsibilities
Create and facilitate training on product installations, audit job work tickets and installer processes, manage corporate installation standards, monitor installer hours against budget, assist with workforce planning for territories, report employee overtime, implement new product lines.
Seniority
Mid-Senior, hands-on management