Installation Manager
Core
Lead a team of installation professionals to oversee daily installation schedules, staffing, fleet operations, and quality control for home improvement installations.
Role type
Senior IC installation operations manager
Builds
Residential installation services
Domain
Home improvement / Construction
Deliverable
product features
Required skills
Team leadership, scheduling, fleet management, quality assurance, conflict resolution, payroll management, training development
Preferred skills
Experience in home improvement, closets, or construction
Technologies
None stated
Responsibilities
Lead, coach, and develop a team of installation professionals; Oversee daily installation schedules, staffing, and job assignments; Ensure installations are completed safely, efficiently, and to company standards; Monitor quality, productivity, completion rates, and customer satisfaction; Resolve escalated installation and customer issues; Partner with Customer Service and Operations to optimize scheduling and resources; Conduct ride-alongs, quality audits, and performance reviews; Manage installer payroll, bonuses, and performance metrics; Oversee fleet maintenance and daily vehicle readiness; Identify training needs and help build a high-performing installation team