Funeral Home Manager
Core
Manage daily operations of a single Funeral Home location, overseeing financial performance, staff development, and funeral service execution.
Role type
Operations Manager (Funeral Home)
Builds
Funeral services, cemetery/crematory services, and merchandise for client families
Domain
Mortuary services / Funeral industry
Deliverable
client delivery
Required skills
P&L management, staff hiring and coaching, funeral arrangement facilitation, service logistics, regulatory compliance, budgeting, MS Office proficiency
Preferred skills
Technical diploma in Funeral Services, Bachelor's in Mortuary Science, prior people management experience, industry financial acumen
Technologies
HMIS, InfoPort, CarePoint
Responsibilities
Develop annual business plans and budgets; manage day-to-day operations and schedules; facilitate arrangements conferences and preside over services; hire, coach, and develop staff; resolve escalated customer issues; maintain facility grounds and equipment.