MEX Anfitrion Digital
Core
Guide customers and non-customers in using digital channels and self-service equipment, promoting digitalization and financial products.
Role type
Frontline digital banking host
Builds
Customer self-service experience and digital channel adoption
Domain
Retail & Commercial Banking
Deliverable
product features
Required skills
Customer service, digital channel navigation, self-service equipment operation, basic banking operations, financial product promotion
Preferred skills
Experience in financial services, knowledge of commercial digital processes
Technologies
SuperMóvil, Superlínea, Santander Web, ATMs, multi-dispensers
Responsibilities
Advise customers on digital channel usage and product affiliation, promote digitalization programs, ensure self-service equipment functionality, collaborate with branch staff on commercial strategies, comply with security and operational policies
Seniority
Entry-level