Conseiller Clientèle Digital (F/H)
Core
Digital customer advisor handling inbound calls and lead processing to provide banking solutions and guide clients on digital services.
Role type
Customer-facing sales advisor (digital channel)
Builds
Consumer banking products (loans, insurance, payment methods) and digital service adoption
Domain
Banking / Consumer Finance
Deliverable
client delivery
Required skills
inbound call handling, lead processing, needs analysis, sales of banking products, contract preparation, digital service onboarding
Preferred skills
commercial mindset, curiosity, motivation for client contact, digital tool proficiency
Responsibilities
listen to and question clients to identify needs, provide clear answers and sell adapted solutions, follow up on requests including contract preparation and file updates, guide clients in using digital services
Seniority
Entry-level, trained on the job