Gerencia de Recuperaciones
Core
Lead and strengthen portfolio recovery management through effective collection strategies, efficient resource and team administration, and continuous monitoring of key indicators to maximize recovery, mitigate risks, and contribute to the institution's financial objectives.
Role type
Senior Manager, Portfolio Recovery
Builds
Collection strategies and recovery processes for Pyme and mortgage portfolios
Domain
Banking / Financial Services / Debt Recovery
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Portfolio recovery strategy, Home collection operations, Pyme and mortgage credit recovery, Team management, KPI definition and tracking, Advanced Excel, Regulatory compliance
Preferred skills
None stated
Technologies
Excel
Responsibilities
Conduct home collection of clients based on portfolio recovery strategies; Support optimization and implementation of recovery strategies; Define indicators for portfolio tracking; Manage the team to achieve maximum portfolio recovery within established timeframes; Monitor team performance via productivity, recovery, and quality indicators; Prepare and present result reports proposing actions to improve recovery levels and operational efficiency; Ensure compliance with applicable policies, procedures, and regulations for collection and recovery processes.
Seniority
Manager, hands-on leadership