Senior Engineering Manager, Servicing
Core
Lead a team of 10+ engineers to build resilient, scalable technical solutions for the Get Back On Track (GBOT) platform, helping borrowers return to current repayment status using ML and AI.
Role type
Senior Engineering Manager (People Management)
Builds
Dependable tools and customer-facing products for debt management and credit recovery
Domain
Fintech / Credit Servicing / AI Lending
Deliverable
production ML models | product features
Required skills
Team leadership and scaling, workflow automation, event-driven architectures, cross-functional partnership, regulatory compliance management, project timeline management
Preferred skills
Fintech/credit servicing product experience, lending/recoveries/collections systems background, managing senior engineers/tech leads, balancing speed with reliability in regulated environments
Technologies
Event-driven architectures, ML/AI platforms
Responsibilities
Lead, coach, and develop a high-performing engineering team; oversee design and implementation of cross-functional projects; ensure reliability and scalability of customer-facing products; partner with Product, Risk, Operations, and ML teams; communicate project status and risks to stakeholders; manage project timelines and resources
Seniority
Senior, hands-on IC with people management
