Senior ServiceNow Developer
Core
Design, develop, and deliver scalable ServiceNow solutions supporting enterprise IT workflows and digital transformation initiatives.
Role type
Senior ServiceNow Developer
Builds
Scalable ServiceNow solutions for enterprise IT workflows
Domain
IT Service Management (ITSM), IT Operations Management (ITOM), Enterprise Platform
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow scripting (JavaScript, Glide API), Flow Designer, Business Rules, UI Policies, Client Scripts, REST/SOAP integrations, MID Server, Agile delivery, ITSM/ITOM/CMDB/Employee Center expertise
Preferred skills
CSDM knowledge, service mapping, enterprise integrations, problem-solving, analytical skills
Technologies
ServiceNow, JavaScript, Glide API, Flow Designer, REST, SOAP, MID Server
Responsibilities
Design and develop ServiceNow solutions using out-of-the-box capabilities and custom development; Configure and perform development on modules such as ITSM, ITOM, TPRM, and Employee Center Pro; Build and maintain integrations using REST/SOAP APIs, MID Server, and third-party systems; Deliver high-quality, reusable, and scalable code aligned with platform standards; Collaborate with architects and BSAs to translate business requirements into technical solutions; Participate in technical design discussions, effort estimation, and solution reviews; Ensure compliance with platform security, performance, and upgrade readiness; Support platform health initiatives including technical debt reduction and optimization; Perform unit testing and support QA, UAT, and production deployments; Participate in peer reviews and ensure code quality before release; Troubleshoot production issues and provide timely resolution; Contribute to automation, AI-driven solutions, and modern ServiceNow capabilities.
Seniority
Senior, hands-on IC
