Senior ServiceNow Developer
Core
Senior ServiceNow Developer responsible for configuration, custom application development, and platform administration to support enterprise IT operations.
Role type
Senior ServiceNow Developer
Builds
Custom ServiceNow applications, workflows, and integrations for enterprise IT services
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform development, Flow Designer, JavaScript, GlideRecord, scripted REST APIs, business rules, server-side scripting, UI Builder, HTML/CSS, ITIL concepts
Preferred skills
CMDB maturity, platform upgrades, ServiceNow AI products (Now Assist, Build Agent), emerging product areas (CSM, HAM, S2P, WSD, Platform Analytics)
Technologies
ServiceNow, JavaScript, GlideScript, REST API, Employee Center, Workspaces, Mobile
Responsibilities
Configure and customize ServiceNow platform to meet business requirements; Build and support company-specific functions and workflows; Utilize advanced scripting to create and optimize business rules and server-side scripts; Integrate ServiceNow with other systems and external data sources; Help mature the corporate-wide CMDB and foster adoption; Maintain and improve the service catalog; Administer healthy ServiceNow instances including security monitoring and access controls; Collaborate with cross-functional teams to gather requirements and deliver solutions; Keep clear, accurate records of configurations and development work
Seniority
Senior, hands-on IC