Systems Engineer - Executive Support
Core
Provide white-glove technology support to senior leadership and their administrative teams, ensuring high availability of systems for executive functions.
Role type
Executive Support Systems Engineer
Builds
Reliable onsite and remote support for executive workstations, collaboration tools, and conference room technologies.
Domain
Corporate IT / Executive Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Executive support experience, troubleshooting workstations and AV systems, Microsoft Teams/Webex/Zoom support, Cisco room systems and Crestron controls, vendor management, system performance monitoring, training senior staff
Preferred skills
Proactive issue identification, leading support process initiatives, adapting to changing executive schedules
Technologies
Microsoft Teams, Webex, Zoom, Cisco room systems, Crestron room controls
Responsibilities
Respond to and resolve technology support requests for senior leadership; support board meetings, investor calls, and high-profile events; troubleshoot workstations, collaboration tools, and home network connectivity; monitor system performance, security, and data integrity; train senior leaders on technology tools; support after-hours requests; partner with internal teams and third-party providers to maintain service standards.
Seniority
Associate, hands-on IC
