Sr. Practice Assistant
Core
Senior Practice Assistant supporting patients and practice operations at the MGB Cancer Institute.
Role type
Senior Practice Assistant
Builds
Patient care experience and efficient practice operations
Domain
Healthcare / Clinical Administration
Required skills
Scheduling and appointment management, Patient check-in/check-out, Billing form processing, Document scanning, MS Office (Outlook, Word, Excel, PowerPoint), Phone system management, Prior authorization handling, Surgical scheduling support
Preferred skills
None stated
Technologies
EPIC, MS Office
Responsibilities
Perform administrative duties including scheduling, check-in, check-out, and billing; Assist callers with inquiries and triage; Process patient billing forms and scan documents; Act as Super User for scheduling, registration, and billing systems; Handle messages related to prior authorizations and prescription refills.
Seniority
Senior, hands-on IC