Senior Medical Office Coordinator (Orthopaedic Surgery)
Core
Coordinate day-to-day activities of a complex orthopedic surgical practice, ensuring smooth office operations and patient relations.
Role type
Senior Medical Office Coordinator (Orthopaedic Surgery)
Builds
Efficiently functioning orthopedic surgical practice
Domain
Healthcare / Orthopedic Surgery
Required skills
Patient intake and registration, Appointment scheduling, Care coordination, Insurance verification, Medical record management, Prescription refill processing, Surgical case coordination, Administrative support for physicians
Preferred skills
Experience with EPIC electronic health records, Training new staff, Managing VIP and international patients, Grant application support
Technologies
EPIC
Responsibilities
Handle incoming patient requests and resolve issues, Schedule clinic and follow-up appointments, Coordinate pre- and post-operative patient visits, Manage insurance authorizations and billing inquiries, Process prescription refills and route to physicians, Coordinate operating room cases and surgical packets, Provide academic and general administrative support to physicians
Seniority
Senior, hands-on IC