Adminstrative Assistant
Core
Front-of-house support and patient experience management for a senior health (65+) population, handling intake, scheduling, and office upkeep.
Role type
Administrative Assistant (Member Support Specialist)
Builds
Seamless in-office patient experience and operational flow for One Medical clinics
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake and check-in, Schedule management, Insurance verification, Office maintenance, Team collaboration, Technology proficiency (Slack, G-suite, Zoom)
Preferred skills
C-I-CARE framework application, Empathy and compassion, Problem-solving under pressure
Responsibilities
Patient intake and same-day scheduling, Front-of-house check-in/check-out, Insurance verification and billing support, Office opening/closing and space maintenance, Team huddles and ad-hoc provider support, Monitoring patient feedback
Seniority
Entry-level / Individual Contributor