Practice Assistant II
Core
Greet and assist patients, manage appointments, process billing, and act as an EPIC Super User for scheduling and registration in a hospital infusion unit.
Role type
Administrative Practice Assistant
Builds
Patient visit experience and operational workflow for the Infusion Unit
Domain
Healthcare / Hospital Administration
Deliverable
product features
Required skills
Patient intake and scheduling, Medical billing and insurance processing, EPIC system administration, Office operations and documentation, Telephone triage and message handling, Time management and multitasking
Preferred skills
Surgical scheduling, Advanced competency in scheduling systems
Technologies
EPIC, Office Suite
Responsibilities
Greet and assist patients at the front desk, Make patient appointments and maintain records, Process patient billing forms and scan documents, Call for medical records and lab results, Open and distribute unit mail, Accept co-payments, Act as an EPIC Super User for scheduling and billing, Provide training to others on system usage
Seniority
Entry-level to Mid-level, hands-on IC