System Support Technician (On-site environment)
Core
On-site System Support Technician delivering reliable technology solutions, managing PC support, imaging, and break-fix for retail sites.
Role type
Senior System Support Technician (IC)
Builds
Production-ready IT equipment and deployed systems for retail Travel Center Sites
Domain
Energy retail / IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PC support, imaging, break-fix, OS support, vendor coordination, low-voltage cabling maintenance, Microsoft Office 365, Active Directory, PowerShell, Group Policies, ServiceNow
Preferred skills
CompTia A+/Network+/Security+, Windows Servers, Microsoft Azure, Microsoft Entra, BeyondTrust, Intune, SCCM, technical documentation, cybersecurity practices
Technologies
Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, ServiceNow, BeyondTrust, Intune, SCCM
Responsibilities
Staging and deploying PCs and laptops, performing daily break-fix support, troubleshooting hardware and software issues, coordinating vendors for cabling maintenance, managing IT assets
Seniority
Senior, hands-on IC