Account Manager
Core
Deliver key account strategies for chain stores and SAPD (Service and Parts Distribution) to achieve business targets and increase in-store share of Castrol products.
Role type
Account Manager (Aftermarket)
Builds
Customer management plans, sales execution reports, and problem-solving solutions for key accounts.
Domain
Automotive aftermarket sales
Deliverable
product features
Required skills
Customer relationship management, Sales plan formulation and execution, Data analysis and diagnosis, Problem-solving and implementation, Cross-party coordination, Territory management
Preferred skills
Commercial acumen, Negotiation planning, Partner relationship management
Technologies
None stated
Responsibilities
Manage full-lifecycle relationships with core chain customers including regular visits to headquarters and distribution centers; Collect customer feedback and competitor dynamics to build customer profiles; Track sales data and inventory turnover to identify operational discrepancies; Execute customer management plans and follow up on progress; Coordinate internal and external resources to resolve customer issues.
Seniority
Mid-level, hands-on IC