Tech Field Eng
Core
Onsite technical support for end-user and infrastructure technologies across diverse client environments.
Role type
Field Engineer (IT Support)
Builds
Hardware repairs, software installations, and device deployments for clients.
Domain
IT Services / Field Support
Deliverable
client delivery
Required skills
hardware troubleshooting, desktop/laptop repair, printer maintenance, Windows environment support, Microsoft 365 familiarity, networking fundamentals, mobile device support, IMAC services execution, incident management, SLA adherence
Preferred skills
CompTIA A+ certification, enterprise break/fix experience, vendor-specific certifications (Microsoft, Dell, Lenovo)
Responsibilities
Perform break/fix repairs and diagnostics on desktops, laptops, printers, and peripherals; execute installations, upgrades, and preventative maintenance; configure and certify hardware and client applications; manage incidents and service requests within SLA targets; provide onsite support for tech bars and kiosks
Seniority
Junior to Mid-level, hands-on IC