Assoc Tech Field Eng
Core
Provide onsite and remote support for desktops, laptops, monitors, and peripheral devices, performing installation, maintenance, troubleshooting, and repair of IT equipment.
Role type
Associate Technical Field Engineer
Builds
IT equipment repairs and service requests for client environments
Domain
IT Infrastructure / Hardware Support
Deliverable
physical/clinical work
Required skills
Hardware troubleshooting, OS support, Peripheral management, IMAC execution, SLA adherence, Documentation, Security clearance
Responsibilities
Provide onsite and remote support for desktops, laptops, monitors, and peripheral devices; Perform basic installation, maintenance, troubleshooting, and repair of IT equipment; Support IMAC activities across client environments; Assist with network, server, device, and application testing activities; Ensure timely resolution of service requests while meeting SLA commitments; Maintain accurate documentation and ticket updates within the service management system.