Técnico(a) de Campo em Manutenção de Equip. de Informática - Dispatch – Curitiba - PR
Core
Field technician responsible for on-site maintenance, diagnosis, and installation of IT hardware and software for clients, including desktops, laptops, printers, servers, switches, and storage devices.
Role type
Field IT Maintenance Technician
Builds
Repairs and maintains client IT infrastructure and end-user devices
Domain
IT Infrastructure / Hardware Support
Required skills
Hardware troubleshooting, Software installation, Network configuration, Server/Storage management, Desktop/Laptop repair, Printer maintenance, OS knowledge, Office productivity tools, Internet connectivity setup
Preferred skills
Problem-solving under stress, Process improvement suggestions, Negotiation, Relationship building
Technologies
Windows, Office Suite, Network devices, Servers, Storages, Printers
Responsibilities
Perform corrective and preventive maintenance on hardware and software, Resolve complex technical support issues escalated from service desk, Monitor and close support tickets within SLA, Travel to client sites for on-site repairs and installations, Ensure compliance with client contracts and IT security policies
Seniority
Individual Contributor, Mid-level