Field Technician
Core
Diagnose, repair, and maintain computer hardware systems at customer locations to ensure technology runs smoothly.
Role type
Field Service Technician (Hardware)
Builds
On-site hardware repairs and maintenance for client technology infrastructure
Domain
IT Hardware / Field Services
Deliverable
physical/clinical work
Required skills
hardware diagnosis, component replacement, hardware installation, networking hardware knowledge, server/data center equipment familiarity, physical lifting and climbing
Preferred skills
CompTIA A+ certification, Network+ certification, customer-facing technical experience
Technologies
computer systems, operating systems, networking hardware, cabling standards, servers, data center equipment, power supplies
Responsibilities
diagnose and troubleshoot computer hardware, replace defective parts, perform hardware installations and upgrades, collect technical data for support teams, follow service procedures and documentation standards, deliver on-site support
Seniority
Entry-level to Early-career