Smarthands Tech Field Engineer
Core
Field Engineer providing break/fix, VIP support, and high-level installation for large clients' server, storage, and network infrastructure.
Role type
Senior IC field engineer (hardware/software)
Builds
Production infrastructure (servers, storage, networks)
Domain
IT Infrastructure / Enterprise Services
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, software troubleshooting, operating systems expertise, network device installation, server testing and certification, VIP client support
Preferred skills
technical certifications, Associate Degree
Technologies
mainframes, servers, storage devices, network peripherals
Responsibilities
Perform server and storage break and fix, conduct high-level installation activities for storage and network devices, resolve escalated significant issues, test and certify mainframes and servers
Seniority
Mid-Senior, hands-on IC
