Sr Analyst, Data Center Services Practitioner
Core
Provides 24/7 onsite support for enterprise infrastructure hardware, managing raised floor operations, rack/stacking, and cable management.
Role type
Senior Infrastructure Analyst (Data Center)
Builds
Production hardware environments and secure network configurations
Domain
Insurance/Financial Services Data Center Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
rack/stack enterprise hardware, incident management, audit compliance, documentation, cable management, hardware repair, network configuration changes, configuration management tools
Preferred skills
troubleshooting, network planning, management, execution
Technologies
HP servers, Cisco network equipment, firewall appliances, Athena, APRM, ServiceNow
Responsibilities
Install, maintain, and decommission production hardware; perform cable management including planning, labeling, and testing; execute network configuration changes in production/test environments; manage system events and remediate security vulnerabilities; ensure PCI compliance and adherence to IT Service Management best practices; maintain operational knowledge of platforms and applications; communicate status of issues/incidents/changes between shifts.
Seniority
Senior, hands-on IC
