Organisational Change Management (OCM) - Sr Analyst OCM
Core
Design, lead, and deliver end-to-end organizational change initiatives to enable leaders and teams to adopt changes across business processes, systems, and operating models.
Role type
Senior Individual Contributor Organizational Change Management (OCM) Analyst
Builds
Change strategies, communications, training programs, and adoption metrics for digital transformation and system implementation projects.
Domain
IT Services / Digital Transformation / Organizational Development
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
End-to-end change management execution, stakeholder engagement and facilitation, change impact and readiness assessment, integrated change strategy design, training needs analysis, data synthesis for insights, knowledge of Prosci/ADKAR/CMBoK methodologies, Microsoft Office proficiency, visual communication design basics.
Preferred skills
Large-scale digital transformation experience, Business Process Improvement background, familiarity with Power BI/ServiceNow, AI-assisted tool usage, regulated environment exposure.
Technologies
Microsoft Office (PowerPoint, Word, Excel, SharePoint), Adobe Creative Cloud, Power BI, ServiceNow
Responsibilities
Lead design and execution of OCM activities aligned to project objectives; conduct change impact, readiness, and risk assessments; develop communications, engagement, and training plans; track and report on adoption metrics; facilitate workshops and stakeholder briefings; contribute to OCM practice development and governance activities.
Seniority
Senior, hands-on IC with mentorship responsibilities
