Senior Change Management Consultant - Sacramento, CA
Core
Senior Organizational Change Management (OCM) Consultant leading change strategies, stakeholder engagement, and communications for public sector clients to drive business transformation and user adoption.
Role type
Senior IC Organizational Change Management Consultant
Builds
Change management strategies, communications plans, and adoption programs for public sector technology and process implementations
Domain
Public Sector / Organizational Change Management
Required skills
Change management strategy, stakeholder management, communications planning, user-centered research, project management, MS PowerPoint, MS Excel, process mapping, team leadership
Preferred skills
Prosci/CCMP certification, large-scale system implementation experience, public sector consulting, graphic design concepts, SOP documentation, business process redesign, survey design, Visio
Technologies
Salesforce, ServiceNow, Workday, MS PowerPoint, MS Excel, Visio
Responsibilities
Lead key components of change management projects and teams, develop strategies to solve complex OCM challenges, conduct user-centered research to increase customer awareness and adoption, communicate with all levels of an organization and prepare briefings for senior executives, perform quality assurance reviews on work products, track and report the status of change programs, participate in business development activities
Seniority
Senior, hands-on IC with lead capacity