Senior Change Management Consultant - Sacramento, CA
Core
Senior Organizational Change Management (OCM) and Communications Consultant leading engagement execution for public sector clients to transform business processes and promote user adoption.
Role type
Senior IC Organizational Change Management Consultant
Builds
Change management strategies, communications plans, and user adoption materials for public sector technology system implementations.
Domain
Management Consulting / Public Sector / Organizational Change
Deliverable
client delivery
Required skills
Stakeholder management, change readiness assessments, communications planning, user-centered research, project management, technology system implementation experience, quality assurance reviews, business development support
Preferred skills
Prosci or CCMP certification, quantitative analysis in Excel, graphic design concepts, Standard Operating Procedures (SOP) documentation, business process redesign, complex survey design, Visio workflow mapping
Technologies
Salesforce, ServiceNow, Workday, MS PowerPoint, MS Mail Merge, Send To functions, Visio
Responsibilities
Lead key components of change management projects and teams, conduct user-centered research to increase customer awareness, communicate with all organizational levels and prepare executive briefings, perform quality assurance reviews on work products, track and report change program status and risks, participate in business development activities
Seniority
Senior, hands-on IC with lead capacity
