Lifestyle Agent
Core
Deliver personalized and exceptional guest services to enhance the luxury hospitality experience for residents and guests.
Role type
Lifestyle Agent (Concierge/Guest Relations)
Builds
Memorable and seamless guest experiences
Domain
Luxury Residential Real Estate / Hospitality
Required skills
Guest relations, reservation management, VIP service, local knowledge, complaint handling, confidentiality, liaison with property departments, vendor coordination, record keeping, emergency procedures
Preferred skills
Managing high-profile guest requests, Arabic language proficiency
Technologies
None stated
Responsibilities
Welcome residents/guests and provide personalized assistance; Anticipate needs and offer recommendations; Arrange reservations, transportation, and special activities; Handle complaints and service recovery; Maintain confidentiality and ensure VIP recognition; Liaise with property departments and external vendors; Monitor guest feedback and maintain accurate records.
Seniority
Entry to Mid-level (1-3 years experience)