Overnight Resident Relations Associate (32-40 Hours Per Week)- MIRA
Core
Front desk and concierge associate providing 24/7 resident relations, access control, and hospitality services for a luxury homeowners association.
Role type
Front desk associate (luxury property management)
Builds
Resident satisfaction and community operations for MIRA luxury association
Domain
Real estate / Property management / Hospitality
Deliverable
product features
Required skills
Customer service, Access control, Phone etiquette, Package handling, Conflict resolution, Knowledge of governing documents
Preferred skills
Hospitality experience, Luxury retail experience, Fine dining experience, Hospitality Management education
Technologies
None stated
Responsibilities
Maintain lobby and elevator appearance, Monitor lobby activity and access control, Provide concierge services, Answer and direct phone calls, Receive and distribute parcels, Address resident and guest concerns
Seniority
Entry-level / Part-time or Full-time