Executive Concierge
Core
Leading resident services and community engagement for luxury residences, ensuring exceptional experiences for residents and prospects.
Role type
Senior IC executive concierge (team lead)
Builds
Community events, resident retention, brand loyalty, and positive community atmosphere
Domain
Luxury residential real estate / hospitality
Required skills
Hospitality/retail/hotel experience, social media content creation, verbal and written communication, customer service, problem-solving, event planning, team coaching, detail orientation, physical lifting
Preferred skills
None stated
Technologies
Facebook, Instagram, various software and apps
Responsibilities
Coaching and mentoring resident services team, solving resident problems, planning community events, managing front desk logs and package rooms, generating social media content, ensuring community standards, covering shifts
Seniority
Senior, hands-on IC with team leadership