Front Desk Associate- Sacramento
Core
Front desk associate providing 5-star customer service, access control, and concierge services for a luxury homeowner's association.
Role type
Front Desk Associate
Builds
Resident satisfaction and lobby operations for a luxury HOA
Domain
Property Management / Hospitality
Deliverable
product features
Required skills
Customer service, Access control, Phone handling, Parcel distribution, Knowledge of governing documents
Preferred skills
Hospitality experience, Luxury retail experience, Fine dining experience, Hospitality Management education
Responsibilities
Deliver exceptional customer service, Maintain lobby appearance, Monitor lobby activity, Provide concierge services, Answer phone calls, Address resident concerns