Workplace Ambassador
Core
Create a customer-centric experience for office occupants by acting as the single point of contact for daily workplace needs, resolving issues, and managing on-site services.
Role type
Senior Workplace Ambassador / Site Manager
Builds
A responsive, high-quality workplace environment for clients
Domain
Commercial Real Estate / Workplace Operations
Required skills
Hospitality communication, stakeholder management, team leadership, operations management, data analysis, vendor management, conflict resolution, space planning, health and safety compliance, financial controls
Preferred skills
Experience in commercial real estate, skilled trades, or technology
Technologies
Tablets, JLL systems, digital platforms
Responsibilities
Act as the single point of contact for issues resolution and workplace change; manage repair and maintenance services and monitor vendor performance; develop and manage client relationships to meet KPIs; lead and train on-site staff and vendors; conduct floor inspections and data analysis; ensure compliance with health, safety, and financial policies.
Seniority
Senior, hands-on IC with leadership responsibilities
