Workplace Coordinator
Core
Deliver exceptional client experience and onsite solutions for Westpac employees and guests through proactive engagement, service delivery, and workplace readiness checks.
Role type
Senior IC workplace coordinator (client experience)
Builds
Onsite workplace experience programs and service delivery for Westpac
Domain
Commercial real estate / Workplace operations
Required skills
Customer service, stakeholder engagement, event support, data collection, vendor coordination, risk identification, continuous improvement
Preferred skills
Hospitality experience, commercial real estate exposure, Microsoft Office proficiency
Responsibilities
Serve as initial point of contact for employee enquiries and feedback; Provide visible presence at reception and conduct floor walks; Support engagement activities and events; Conduct routine walkthroughs and soft services checks; Respond to requests and issues promptly; Identify and escalate potential risks.
Seniority
Mid-level, hands-on IC
