Workplace and Lobby Concierge
Core
Serve as the premier ambassador and primary point of contact for employees and guests, managing lobby operations, visitor systems, and soft services to ensure a welcoming, compliant, and flawlessly maintained workplace environment.
Role type
Senior IC workplace and lobby concierge
Builds
A vibrant, orderly, and high-touch corporate community experience for employees and distinguished guests
Domain
Commercial real estate / Corporate facilities management
Deliverable
product features
Required skills
Premium guest relations, relationship management, visitor & systems management, SLA & vendor support, proactive problem solving, workplace stewardship
Preferred skills
Experience with Condeco or similar visitor management software, experience managing security access passes, track record of resolving inquiries within tight turnaround times
Responsibilities
Welcome employees and guests at reception/entrances, manage visitor bookings and issue temporary passes, conduct daily floor walks to assess service delivery, monitor foot traffic and manage lobby movement, liaise with security and facilities, ensure workspaces are stocked and maintained
Seniority
Mid-level, hands-on IC
