Service Coordinator
Core
Operational support role managing internal activities, vendor relationships, and client services to ensure exceptional service delivery across facility operations.
Role type
Service Coordinator
Builds
Optimal building performance and client satisfaction
Domain
Commercial real estate / Facility management
Required skills
Customer service, Relationship building, Organization, Interpersonal skills, Communication, Microsoft Office (Word, Excel, PowerPoint, Outlook), SOP creation, Vendor coordination
Preferred skills
Audio-visual equipment knowledge, Mailroom experience
Responsibilities
Respond to work orders and schedule service dates, Conduct daily walkthroughs to ensure clean environments, Greet and host guests/visitors, Answer incoming calls and manage visitor/parking requests, Perform housekeeping duties in lobby, Support onsite mailroom and prepare postage, Assist in resolving building service problems (janitorial, AV, etc.), Coordinate solutions across various services, Maintain detailed communication records, Review and create Standard Operating Procedures.
Seniority
Mid-level, individual contributor