Contract Administrator
Core
Execute end-to-end work order management, coordinate planned and reactive services, and manage procurement from external supply partners for facilities maintenance.
Role type
Contract Administrator (Facilities Management)
Builds
Service delivery and work order resolution for client sites
Domain
Commercial Real Estate / Facilities Management
Required skills
Work order management, service delivery coordination, procurement, customer service, SLA monitoring, mobile resource planning, parts management, subcontract management
Preferred skills
Facilities Management experience, Corrigo application knowledge
Technologies
Corrigo, mobile scheduling systems
Responsibilities
Coordinate all planned and reactive services, record and classify service requests for trend analysis, monitor and escalate work orders to meet SLAs, procure services and manage purchase orders, resolve customer complaints, maintain knowledge of contract changes
Seniority
Mid-level, hands-on IC