Business Delivery Manager
Core
Lead strategic delivery planning and multi-channel communication strategies for a high-profile technology client account, bridging account objectives with operational excellence.
Role type
Senior Business Delivery Manager (Strategic Communications & Client Experience)
Builds
Client engagement programs, strategic narratives, and operational consistency for a technology client across the Americas.
Domain
Commercial Real Estate Services / Technology Client Account Management
Deliverable
product features
Required skills
Strategic delivery planning, multi-channel communication strategy, change management, stakeholder workshop facilitation, client relationship management, project management, visual storytelling, Adobe Creative Cloud, AI-powered creative tools
Preferred skills
Organizational change/transformation leadership, agency management, public speaking, digital communications strategy, Google Suite expertise
Technologies
Adobe Creative Cloud, AI-powered creative tools, Google Suite
Responsibilities
Create comprehensive roadmaps and program plans aligning with client workplace priorities; develop and execute multi-channel communication strategies; facilitate stakeholder workshops to drive change management; translate complex strategies into compelling visual presentations; coordinate video production and graphic design deliverables; monitor client satisfaction metrics and communication effectiveness.
Seniority
Senior, hands-on IC
