Director, Change Management
Core
Design and execute organizational change strategies to guide JLL and clients through workplace transformations, ensuring team adoption and cultural alignment.
Role type
Director, Change Management
Builds
Organizational transformation initiatives, change readiness assessments, training programs, and communications campaigns for commercial real estate clients.
Domain
Commercial Real Estate / Organizational Development
Deliverable
product features
Required skills
Strategic change management, executive coaching, stakeholder influence, cross-functional analysis, project planning, data-driven strategy, multi-geography team leadership, cloud-based project management tools.
Preferred skills
Change management certification (Prosci/ACMP), commercial real estate industry experience, organizational development background, workplace technology platform familiarity, data visualization.
Responsibilities
Design comprehensive change management and communications strategies; build credibility with field teams; conduct cross-functional change analysis; serve as an executive coach to senior leaders; organize change champion networks; execute project plans for business readiness and training; navigate complex stakeholder landscapes; measure change adoption metrics; monitor implementation timelines and mitigate resistance.
Seniority
Director, strategic leadership & execution
