AVP, Change and Adoption Specialist, Innovation Group
Core
Designing, executing, and monitoring change interventions to ensure adoption of new programs and technologies across business and technology teams.
Role type
Change and Adoption Specialist
Builds
Change execution plans, stakeholder maps, readiness trackers, and adoption dashboards for transformation initiatives.
Domain
Financial services / Organizational change management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
stakeholder mapping, persona segmentation, change impact analysis, readiness tracking, adoption reporting, communications planning, training coordination, resistance management, workshop facilitation, manager enablement
Preferred skills
Prosci or ADKAR certification, experience with AI/GenAI adoption, structured programme environment experience
Technologies
Prosci, ADKAR, Agile, Design Thinking
Responsibilities
Execute domain-level T&C plans aligned to delivery milestones; Conduct stakeholder mapping and change impact analysis; Drive readiness tracking and adoption reporting; Support change interventions and sponsor updates; Develop core change artefacts including communication packs and training inputs.
Seniority
Mid-level (4-7 years experience), hands-on IC
