Workplace Delivery Coordinator
Core
Proactive coordination of workplace services and vendor partners to ensure consistent delivery standards, safety compliance, and occupant experience in office premises.
Role type
Mid-level IC workplace delivery coordinator
Builds
Operational service delivery for office premises
Domain
Commercial real estate / Facility management
Required skills
Vendor management, SLA/KPI monitoring, risk assessment, change control, complaint resolution, data analysis, staff performance monitoring
Preferred skills
Bachelor's degree in facilities management, building, or business
Technologies
SharePoint
Responsibilities
Coordinate and oversee vendors to perform workplace-related services; Monitor and manage staff performance; Implement service tasks, procedures, and policies; Resolve user complaints and concerns; Prepare risk assessments; Conduct data analysis reports; Manage change control processes; Ensure service deliverables meet SLAs and KPIs.
Seniority
Mid-level, hands-on IC