Senior Site Ambassador
Core
Deliver an exceptional, hospitality-driven workplace experience as the primary onsite point of contact for client employees, guests, and stakeholders.
Role type
Senior Site Ambassador (Workplace Experience)
Builds
Welcoming, safe, and high-performing work environments
Domain
Commercial Real Estate / Workplace Operations
Deliverable
physical/clinical work
Required skills
Hospitality management, customer service, stakeholder management, operational coordination, team supervision, problem-solving, event coordination
Preferred skills
Conference room scheduling, badge access systems, workplace safety/security, vendor coordination, sustainability practices, utilization tracking
Technologies
Conference room scheduling systems, badge access systems
Responsibilities
Serve as lead onsite point of contact for inquiries and issue resolution; Manage orientations, inquiries, and badging processes; Monitor and maintain front desk, lobby, and common areas; Conduct routine workplace walkthroughs; Coordinate meetings, engagement events, and conference room bookings; Supervise Workplace Experience Ambassadors and Meeting & Event Coordinators; Partner with facilities, IT, and vendors to support operations and sustainability.
Seniority
Senior, hands-on IC