Workplace Duty Manager
Core
Manage all aspects of day-to-day service delivery for a corporate campus, including facilities, security, housekeeping, and cafeteria operations during shifts.
Role type
Senior IC Workplace Duty Manager (Facilities)
Builds
Operational continuity and service standards for a corporate campus
Domain
Commercial Real Estate / Corporate Facilities Management
Required skills
Shift management, incident response, vendor performance management, security oversight, housekeeping supervision, cafeteria quality control, estate coordination, compliance with SLA/KPI, audit support, tool proficiency (Siebel, VMT, SMDRS)
Preferred skills
Experience in commercial real estate, skilled trades, or technology sectors
Technologies
Siebel, VMT (Vendor Management Tool), SMDRS, eFit tools, BGC, work permit tool
Responsibilities
Manage Helpdesk/Mailroom, Front Office, Security, Housekeeping, Cafeteria, and Estate operations; oversee vendor performance and quality; handle escalated issues and crises; conduct facility walkthroughs and audits; coordinate with builder teams for common area upkeep; manage shift handovers and reporting.
Seniority
Senior, hands-on IC
