Tenant Service Representative
Core
Front desk greeter and primary point of contact for tenants, clients, and visitors in an office building, handling inquiries, coordinating maintenance work orders, and supporting community engagement.
Role type
Entry-level tenant service representative
Builds
Operational support for commercial office buildings
Domain
Commercial real estate property management
Deliverable
client delivery
Required skills
Customer service, work order management systems, vendor coordination, verbal and written communication, organizational abilities, data entry
Responsibilities
Serve as primary point of contact for tenant inquiries via phone, email, and in-person; Process and coordinate work orders for maintenance and repairs; Collaborate with property management and vendor teams; Support building events and community engagement; Provide administrative support including data entry and database maintenance