Facilities Ambassador
Core
Provide comprehensive operational support for a Class-A office building, acting as the primary point of contact for employee inquiries, maintenance, and vendor oversight.
Role type
Facilities Ambassador (On-site Operations)
Builds
Operational excellence and service delivery for a single Class-A office environment
Domain
Commercial Real Estate / Office Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vendor management, CMMS ticketing, building systems knowledge, financial analysis, budget management, event coordination, access control management
Preferred skills
SLA/KPI management, multi-priority handling, rapid technology adaptation, collaborative teamwork
Technologies
CMMS systems, office automation tools
Responsibilities
Manage ticket requests and troubleshoot facility issues, conduct routine walkthroughs for cleanliness and organization, coordinate 3rd party vendor performance and invoice validation, support data collection and reporting for KPIs, assist with budgetary requests and cost savings initiatives, provide onsite support for emergencies and after-hours calls, manage building access passes and guest services
Seniority
Mid-level, hands-on IC
