Facilities Officer
Core
Provide day-to-day office facilities support for a premier investment banking client in Hong Kong, ensuring seamless delivery of front-of-house and back-of-house services.
Role type
Facilities Officer (On-site)
Builds
Professional, hygienic, and efficient workplace operations for an investment bank
Domain
Commercial Real Estate / Investment Banking
Deliverable
product features
Required skills
Facilities management operations, vendor oversight, compliance monitoring, event coordination, budget tracking, stakeholder communication
Preferred skills
Sustainability initiatives, process improvement, typhoon emergency response
Technologies
Microsoft Office Suite (Excel, Word, Outlook)
Responsibilities
Oversee daily operations of workplace, reception, mailroom, pantry, and cleaning services; Coordinate internal events including setup/teardown; Monitor office systems and service performance against agreed service levels; Liaise with approved vendors delivering cleaning, pantry, mail, and event support; Participate in rotational duty roster including emergency calls and typhoon duty; Log and follow up on client feedback or service requests to resolution.
Seniority
Mid-level, hands-on IC
