Senior ServiceNow Developer
Core
Design, configure, and implement ServiceNow IT Operations Management (ITOM) modules to automate IT operations and visualize infrastructure dependencies.
Role type
Senior ServiceNow ITOM Developer
Builds
Automated IT operations workflows, real-time infrastructure maps, and integrated monitoring solutions for enterprise clients.
Domain
Enterprise IT Service Management (ITSM) and Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform architecture, JavaScript, Flow Designer, MID Servers, CMDB data integrity, ITIL processes, ServiceNow ITOM modules, Business Rules, UI Policies, Client Scripts, third-party tool integration, cloud platform integration (AWS/Azure), system performance optimization, complex workflow automation, Service Portal customization, update set management, technical requirement analysis
Preferred skills
ServiceNow Performance Analytics, SecOps, HR Service Delivery, DevOps practices, CI/CD pipelines, Agile methodologies, enterprise integration patterns
Technologies
ServiceNow, JavaScript, AWS, Azure, Service Graph, Tanium, Tenable, Intune, Jamf, SCCM
Responsibilities
Develop and customize ServiceNow configurations using JavaScript and client-side scripting; Maintain CMDB data integrity and reconciliation rules; Configure and deploy ITOM modules for automation; Integrate ServiceNow with third-party monitoring tools and cloud platforms; Troubleshoot MID Servers and discovery patterns; Build custom Service Portal pages and widgets; Monitor system performance and manage update sets; Analyze and document technical requirements with stakeholders
Seniority
Senior, hands-on IC
