Customer Banking Specialist - Esperance (Full Time) - Multi Channel Branch
Core
Assist customers with general banking transactions, process loan and credit card applications, and support digital banking adoption in a multi-channel branch environment.
Role type
Customer Banking Specialist (Retail & Contact Centre)
Builds
Seamless banking experience for personal and small business customers
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, face-to-face communication, telephone communication, problem solving, digital tool proficiency, application processing
Responsibilities
Assist customers with general banking transactions, process applications for personal loans and credit cards, guide customers on digital banking options, capture customer feedback, handle customer complaints via telephone